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1. General:    What is Milledrive? MilleDrive is an Online Video Portal where Professional Video Content Makers as well as common users can upload and share their favorite Video Content in High Definition (480p/720p/1080p) or even Standard Definition (DSD) for upto 1000MB in size. Our name Mille Drive is derived from the word "Mille" which means 1000, as we offer users everything in terms of Mille (1000MB file size; 1000GB Storage Capacity, etc).    Who uses Milledrive? Everyone on the World Wide Web. Millions of people from all over the world visit Milledrive each day to upload, share and watch their favorite video content and other important data.
2. Videos:    What do I need to view your videos? To be able to watch video content on Milledrive, you'll need Adobe Flash Player (version 9 and above) installed on your computer.    Why is the video not playing? You might need to update you browser's Flash plug-in; download the latest version here:
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash    Why can't I hear anything when a video is playing? Check if the player's speaker icon - located between the seek bar and the volume control - is not checked. If the player sound is not muted, make sure that you have the latest version of Flash Player - go to
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash
for more information.    Why is the video not playing properly? Why is the video lagging? Your connection might not be fast enough to watch streaming videos, or your computer's processor may be too slow - both may lead to lag.If you pause the video and wait for it to download completely (watch the grey progress bar within the seek bar) it should play without a problem. If you're still facing issues, then try to close all your external applications and then stream the video (This would help users whose computers have lower configurations).
3. Uploading VIDEOS:    How do I upload videos to Milledrive? Once you are logged in:

1. Click "Upload" in the header (Main menu)
2. Select the "Videos" tab from the 4 tabs available.
3. Click "Browse" and select the video file you want to upload (or) Enter a Remote URL for a Video (Example: http://example.com/my_favoirite_clip.avi)
4. Complete the required fields:
a. Title
b. Description (few details about your video)
c. Tags (at least two keywords)
d. Category the Video would belong to
e. Channel (If you haven't created any channel yet, you may do you by visiting the Channels page)
f. Filter : Select the Video Content Rating (whether it is suitable for all audiences or whether it has to be classiefied as 18+ due to mild offensive language or scenes of sexual nature)
g. Privacy Level: Choose whether you'd like your video to be publicly listed alongside all other videos and in the Search or to make it private and visible only to your friends by passing them the URL of the video.
5. Click "Upload"

The required time to upload a video depends upon your connection speed (or the speed of the remote server if you remote upload the video) and the size of the video. Once the video has been uploaded, you must wait until the video has been encoded before you can watch it on the site.There is no limit to the number of videos you can upload. Go crazy!    What is "Ongoing Video Uploads"? You can track all your ongoing/current remote video uploads through this tab. You even have the option to Kill/Delete any ongoing remote video upload from here if ever you decide to do so.    What is "Incomplete Video Uploads"? You'll be able to track any videos that have not been successfully encoded or were not successfully uploaded to our system.    Why does it say there is an error on one of my videos? The Error Message may appear due to 2 reasons.
1. Uploading Error
b. Encoding Error

Uploading Error's might happen in the case of Remote Uploaded videos wherein the remote file/server may stop responding in between the upload progress.
Encoding errors may occur when the format of the uploaded video is not supported by Milledrive. To avoid these errors, we recommend uploading videos in the following formats: avi , asf , mov , wmv , mpg , mpeg , mp4 , flv , or mkv formats

Encoding errors may also occur if your video is not optimized for the web or is not of a supported format. If you repeatedly receive encoding errors, please contact our support team via our Contact Us page.
    What video formats does MilleDrive Support? You can upload videos to Milledrive in the following formats: Avi,asf,mov,wmv,mpg,mpeg,mp4,flv or mkv.    What type of HD is used on Milledrive? Dailymotion offers 480p/720p/1080p resolution video encoding, which is also called "HD Ready". It's a standard widely used by the video content broadcasting industry.    How do I upload HD videos? In order to upload High Definition (HD) videos, you must have a Milledrive Premium account. Once your video has been uploaded, our servers will encode your video into streamable HD. The waiting period for HD encoding varies depending on the load on the server.
4. Other Uploads:    What is Remote Upload? Remote uploads enable uploading of files from other servers instead of uploading them from your own PC. In the Upload Page you can enter URLs into a list via the "Remote Uploads" tab so that you can copy the files directly into your Account. The process is usually very fast, because Milledrive possesses a powerful internet connection. However, it may happen that the server, on which the files are stored, is overloaded and the transfer takes longer.
Please note that a remote upload is cancelled after 24 hours.    What is "Torrent Drive"? Torrent Drive lets you remote upload torrent files from external sources onto MilleDrive. Top put it in simple words, We convert your torrent files into HTTP files. Milledrive's Torrent upload service, also known as Torrent Drive offers server side torrent downloads through a web-based interface. Torrents are downloaded and automatically seeded by Milledrive's servers and into the uploader's account. Once finished, an HTTP download link is provided for the file.

To get started, you need to upload the torrent File (filename.torrent) via the "Torrent Drive" tab located on our upload page. Depending on the total number of seeders available and the actual file size, your file may be uploaded anywhere within 1 minute to a couple of hours. Please note that a Torrent upload is cancelled after 48 hours.
5. Registration & Account Settings:    What are the various Account types on MilleDrive? - Basic Registered Account (aka, Free User)
- PREMIUM USERS (check out http://milledrive.com/premium)
- Enterprise/Producer Level (Totally customizable features - Contact us for more info on this)
    Can I use Milledrive without creating an account? Yes, you can watch public videos without creating an account. But by creating an account you will be able to: * upload videos, files and torrents
* comment on and rate videos
* join and create groups/channels
* create your own playlists
* Expand your friends circle by getting in touch with other members

Go ahead and become a member of the Milledrive community by creating your own account - it's free!    How do I create a Milledrive account? It's simple, and it's free!

1. Go to the registration page: http://www.milledrive.com/register
2. Enter:
a. a username (login)
b. your email address
c. a password for your milledrive account
3. Read and Accept Milledrive's Terms and Conditions
4. Click "Register"
You will receive a confirmation email shortly. Click the link it contains to validate your account.    How do I activate my account? If you feel you didn't receive the confirmation email, make sure to check your spam box. If you still can't find the confirmation email:

1. Attempt to login with your username and password
2. You will be asked if you want to be resent the confirmation email

If you didn't receive a confirmation email this time, please contact our support team and be sure to include the name of your email provider. Accounts that haven't been activated will automatically be deleted after 2 weeks.    How do I log in to my Milledrive account? 1. Click "login" at the top right of the header
2. Enter your username and password
3. Click "Submit"
That's it, you're in. To access your profile page, click on your "username" at the top right of the header. Please verify that your browser accepts cookies, so that your login credentials will be saved for next time.    How do I retrieve a forgotten password? For security reasons, you cannot retrieve a forgotten password. You can, however, create a new one. To reset your password:

1. Click "Login" in the header
2. Below the login fields, click "Forgot Password"
3. Enter the email address associated with your Milledrive account
4. Click "Submit"
5. An email with a new password for your account will be sent to you.
6. Login using your new password (You can change it from your Profle page)    How do I change my username? For technical reasons, you cannot change your username. When you create an account on Milledrive, your username is permanently associated with your account and URL. However, if you find it imperative that you change your username, contact our Support Team with your reasons to do so    How do I delete my profile/account? As of now, you can only do this by contacting our Support Team via the Contact Us page. Warning: Deleting your account will delete all of your files, videos and contacts.    How do I change my email address? Once you are logged in:

1. Go to your profile page, select "account settings" and then "Email & Password" in the left sidebar
2. Enter:
1. a new address
2. confirm that address,
3. your Milledrive password
4. Click "Save"

You will receive one email at your former address and another confirmation email at your new address - you have 7 days to confirm your new email address.    How do I manage email notifications? By default, you will receive email notifications when comments are left on your profile or videos, or when you receive a message in your inbox. You can change your email notification options by:

1. Going to your profile page, selecting "account settings" and then "Notification settings" in the left sidebar
2. Select the notifications that you want to receive
3. Click "Save Changes" to validate your changes    What is the "direct download" option in "Account Settings"? If you have this feature enabled (premium only), download links from Milledrive will redirect to the actual file download automatically without you having to visit the download page. You can find this option by going to your profile page, selecting "account settings" and then "Download settings" in the left sidebar.    The system says that my account was blocked. Why? We automatically monitor every account's activity to detect and disable leaked accounts. Please make sure that your account doesn't get into the hands of third parties - do not share it with anyone, not even with people you trust. Milledrive's staff will never ask you for your password. When entering your account, make sure that you're really on www.milledrive.com and not on some phishing site. Do not buy accounts from non-authorized resellers or from online auction sites - they may be cheaper, but they won't last long, and you would have to buy a new one. If we notice that your account is being accessed from several IP's, your account will be automatically terminated. So make sure you do not share your account information with anyone else.
5. Premium Account:    What is the advantage of a Milledrive Premium account? You get a lot of extra features for a very low flat fee - starting at USD 10.99 per month: Highest download priority and bandwidth, unlimited downloading (no daily limits, no more annoying "Download limit exceeded" messages), no waiting before a download starts, No frequent ads before or during Videos, direct downloads, unrestricted access to Torrent Drive and Remote Uploads, unlimited storage lifetime of the files in your account throughout the validity period of your premium status, upto 1000GB (1 TeraByte) of Online Storage Capacity, and many more.    Where can I purchase a Premium Account from? Visit: http://milledrive.com/premium    I have purchased a premium account through PayPal or Moneybookers - why have I not received my Verification Email yet? As soon as you purchase a Premium Account, we will send a confirmation e-mail to your registered Milledrive e-mail address as well as to the e-mail address the payment was made from in case it is different. Please check both e-mail accounts - including spam folders! Note that certain types of payments (especially bank collection/PayPal "eChecks") may take up to fourteen days to complete. Use your PayPal/Moneybookers balance or your credit card to minimize that risk.    PayPal doesn't list my country or declines my credit card. What do I do? Use one of our alternate payment providers, such as Moneybookers.    I bought a Milledrive Premium account, but my speed is still lower than my Internet connection's bandwidth? If your ISP's connectivity to us (packet latency and loss rate) is bad, your transfer speed will suffer even if you have a premium account. In this case, using a download accelerator will speed up your download dramatically.    Why doesn't the system recognize my new Milledrive Premium account? Please make sure cookies are enabled in your browser. Also make sure you do not have any cookie blocking or surf protection tools installed. Some firewalls or proxies do this, too. You do not have to accept any cookies, but then you would have to reenter your login data for every file you want to download.    How do I extend my Milledrive Premium account? First make sure that you're logged in with your existing Milledrive account. Then go to the premium page and click on one of the buy now buttons. Once your payment clears, the premium membership you purchased will automatically be added to your existing membership.    What are Premium Points? We give reward points for downloads of your files or videos. The more downloads your files/videos get, the more points you will make. You can redeem your points for free premium services. Each time a Free Users downloads your file, you gain 1 point. Each time a Premium User downloads your video, you gain 5 points. You get a Premiumpoint for each download, provided that the file is bigger than 3 megabyte and the user has not generated more than 3 Premiumpoints in the last hour.    How do I earn Premium Points? Every qualifying download of one of your files/videos will earn you a premium point. When you have reached a certain number of points, you can redeem them for premium status. If you have popular content that you have the rights to distribute, this program is for you. If you are trying to earn money by posting files that infringe on the rights of others, you will be disqualified.    I have more total downloads than total premium points, why? Only 5 downloads per IP per day per file will be counted. Downloads from certain countries do not count. We reserve the right to exclude downloads from certain IP addresses from counting towards your rewards earnings if we detect fraudulent activitiy.    I have earned a lot of points, what can I do with them? You can either wait until you have earned even more points, or redeem some for one of our rewards:

5000 Premium Points : Access to High Definition Video Uploads
7500 Premium Points : Access to HD Video Uploads + Access to Video Downloads
10000 Premium Points : One month Premium Membership (HD Video Uploads + Video Downloads + lots more features)
50000 Premium Points : 6 months Premium Pembership
100000 Premium Points: One year Premium Pembership
500000 Premium Points: Surprise ;)    For how long are my files stored? FREE USERS: Generally, we don't have any time limits for file storage time, but if any file is found not to have not been accessed for more than 60 days, it is deleted from our system. (To avoid this, you can upgrade to premium at any point of time).

PREMIUM USERS: Indefinitely - unless you decide to trash them yourselves, or we receive any sort of formal complaint against any particular file, nothing will be deleted as long as your Premium status is maintained.
MilleDrive is a site where members can publish their content
online such as videos to share with everyone in HD.
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